Citizens Alert provides information and assistance to victims of police abuse and harassment, makes appropriate referrals, and offers to accompany persons filing complaints.

For families of victims of deadly force and other deaths in custody, Citizens Alert acts as a liaison with authorities, cuts through red tape, and links families together through coalition efforts.

As one of the few police accountability groups in the nation, Citizens Alert is a consultant on law enforcement issues. It has been a resource to national civil rights organizations, numerous religious denominations, and the media.